FAQ

Frequently Asked Question

We are extensively experienced in Quickbooks, Reckon Accounts, Xero, MYOB Essentials, MYOB Account Right (all versions) and long hand in spreadsheets. All staff have ongoing training to support all software and their updated.

When you startup or run a small to medium size business, you need to ask yourself the question: Do I really want to employ another staff member to manage the accounts? Be responsible for their weekly wages, sick leave, annual leave, workers compensation and superannuation? Have to worry about training, their skills and knowledge, and whether they actually know what they’re doing? Or would you rather pay a properly trained, ATO approved and registered specialist to manage your accounts from a remote location, keep your books up to date, and leave you alone to do what you do best?

The evolution of traditional desktop accounting software into cloud based systems allows us to manage your accounts without ever having to set foot in your office. By operating in the Cloud, we are able to reduce overhead costs associated with commercial offices and travel each day. It eliminates headaches commonly associated with data transfers, corrupt files, incompatible systems and clunky desktop software. It also makes for a much better use of the time we have available to us. You can send us your paperwork once a month to process using pre-paid satchels, or even scan and upload to a shared cloud storage facility (although we do offer a scanning service to minimise paper storage requirements for a small monthly fee). We utilize programs such as Skype, Google Drive, Gmail, Dropbox, Facebook & iMessage to keep in touch with our clients and maintain an automated, Cloud based practice.

The fees associated with managing your accounts will vary in accordance with the particular requirements of your business, payroll requirements, volume of transactions and any extra services you require. We tailor Monthly Fixed Fee packages for each of our clients that cover the time and resources required to manage their accounts. These Fees are automatically drawn from our Clients nominated accounts – they know exactly how much they’re paying and when. Visit our Packages & Pricing page for more details. Day-to-day accounts maintenance Month end accounts Quarterly accounts Annual review Trouble shooting ATO Lodgements Please visit our Bookkeeping services page for more information about the services we offer.

Yes! All of our BAS Only Packages are inclusive of a data integrity check. As we are not processing your data ourselves, we need to ensure all entries are compliant and that source documentation is available to prove the legitimacy of the transactions. Visit our Self Managed Packages page for more information.

My Admin Girl can offer daily rates for fill in jobs whilst key members are away sick, on holidays or whilst you are in-between staff but want to find the right fit. Please Contact Us to discuss your situation and we will do our best to be of assistance. while undertaking work for any of our clients.

We are able perform on almost any software. My Admin Girl is proficient with MYOB, MYOB Essentials, Xero and Reckon and Quickbooks. If you do not have software set up, we can suggest the most appropriate alternative and provide you with training and support.

If you’re running behind in your bookkeeping, have the ATO breathing down your neck or are in all out panic mode regarding the state of your accounts, please take a deep breath and Get In Touch as soon as possible so we can assist. Don’t leave it to fester! We specialise in Catch Up and Rescue Work and have systems in place that enable us to get on top of your bookwork quick smart. But the longer you leave it, the longer it will take us to get it up to date.

We have seen dozens of instances where a bookkeeper has had to move on quickly and a handover has not been possible. During your Initial Consultation, we assess the needs of your business and determine the best method in which your accounts should be managed in order to provide YOU with meaningful information, not just tally up the figures for the tax man. Get In Touch sooner rather than later so we can assess the situation and pounce on any issues before they arise, we love bringing systems into line and streamlining process for a more efficiently run business!

The longer you leave it, the more tangled your financial affairs will become – which means more time and expense to put everything right. Far worse – without proper financial management you simply don’t have access to the accurate and up to date information you need to effectively manage your business. With every day you operate in the dark you miss out on more opportunities for development and growth. And it need not be hard. We are experts at overhauling existing accounting functions and resolving historical issues, so we can quickly and painlessly take over the management of your financial administration. We’ll take all the stress and pressure off your hands so you can get on with running your business, Get in Touch ASAP.

Absolutely! We are happy to oversee and support your staff in processing your data and supplement their work by providing the higher end services such as bank reconciliations, journal entries and GST checks prior to BAS lodgements. We offer Support Packages which are perfect for those businesses that just need a little help from time to time but want to process their accounts themselves.

Once our initial Client Establishment phase is complete, we will begin by conducting a thorough review of your accounting system and current procedures so that we can advise you of any matters that need immediate attention. Where there are existing, historical issues present, we would estimate the time needed to resolve and bring your systems to optimal operating standards and provide you with a secondary proposal for that work. Monthly maintenance commences from the time you accept our Proposal and formally Welcome us into your team.

Request a Free Consultation

Give us a call or drop us a line and we’ll arrange a no-obligation, free consultation to discuss your business and how we can meet your specific needs.